![]() When the process is finished, restart your PC and run FFXIV again.Then click Download & install if there are available patches. Press the Windows logo key + I together.So running a Windows update might help you fix the FFXIV crashing problem. ![]() Because DirectX11 is preinstalled in your Windows system, you can’t uninstall and reinstall it. If turning off DirectX doesn’t work or running DirectX9 might be the culprit in your situation, running Windows Update might help.
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